All orders go through a processing time of 1-3 days. Once the order is shipped, the customer will receive a tracking number.
North America: 4-7 business days
UK/Ireland: 4-9 business days
EU: 5-10 business days
Oceanic: 5-10 business days
Rest of World: 6-11 business days
For defective or faulty items, we will request proof of the defectiveness in the form of a video. Once this has been processed, we will gladly refund you the entire order. Returns are not necessary.
For all customer inquiries, please do not hesitate to submit inquiries on our contact page or visit our help centre to see the commonly asked questions.
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